Our mission
At The Data Age, our unwavering commitment lies in crafting innovative software solutions and providing services that deliver tangible value and distinct advantages to our customers.
Our vision
To be a globally recognized consulting leader, ensuring customer satisfaction, and unwaveringly committed to crafting high-quality, secure, and scalable solutions that precisely align with market needs.
Our goal
To pursue ambitious objectives that enable us to deliver unparalleled quality in our products and services to our customers. These objectives serve as catalysts for ongoing growth and future expansion.
Our commercial value
Martín Quintana Mathieu. CEO - The Data Age.
At The Data Age, we specialize in crafting innovative solutions that enhance productivity and generate strategic data. This data is transformed into valuable knowledge, providing a clear and profound vision of our customers’ businesses. This vision empowers us to define strategies for continuous improvement, driving the growth and success of our clients..
Software development
We carefully listen to our client to create integral software solutions that not only meet their requests but also address their specific needs. Our approach is built upon ensuring innovation, efficiency, originality, practicality, and the delivery of high-quality products within the stipulated timeframe.
Business Intelligence
The Data Age has established itself as a leader in crafting business intelligence solutions, drawing from over 12 years of experience in designing, developing, and implementing Data Warehouses tailored for the utilities sector.
Management Improvement
Our service aimed at enhancing commercial processes leads to customer satisfaction and improved performance, optimizing costs and resources in the process.
Call Center
The Data Age Call Center provides services in sales, customer service, and technical assistance, with a primary focus on ensuring customer satisfaction.
Technical Support
Our technical assistance service is dedicated to serving both companies and individual clients, ensuring the optimal functioning and peak performance of networks and IT equipment.
IT Sales products
We have recently expanded our range of services to include a new line: software licenses and IT product sales.
Software development
We carefully listen to our client to create integral software solutions that not only meet their requests but also address their specific needs. Our approach is built upon ensuring innovation, efficiency, originality, practicality, and the delivery of high-quality products within the stipulated timeframe.
Business Intelligence
The Data Age has established itself as a leader in crafting business intelligence solutions, drawing from over 12 years of experience in designing, developing, and implementing Data Warehouses tailored for the utilities sector.
Management Improvement
Our service aimed at enhancing commercial processes leads to customer satisfaction and improved performance, optimizing costs and resources in the process.
Call Center
The Data Age Call Center provides services in sales, customer service, and technical assistance, with a primary focus on ensuring customer satisfaction.
Technical Support
Our technical assistance service is dedicated to serving both companies and individual clients, ensuring the optimal functioning and peak performance of networks and IT equipment.
IT Sales products
We have recently expanded our range of services to include a new line: software licenses and IT product sales.
Software development
We carefully listen to our client to create integral software solutions that not only meet their requests but also address their specific needs. Our approach is built upon ensuring innovation, efficiency, originality, practicality, and the delivery of high-quality products within the stipulated timeframe.
Management Improvement
Our service aimed at enhancing commercial processes leads to customer satisfaction and improved performance, optimizing costs and resources in the process.
Technical Support
Our technical assistance service is dedicated to serving both companies and individual clients, ensuring the optimal functioning and peak performance of networks and IT equipment.
Software Development
- Delivering high-quality products tailored to the customer’s needs within the stipulated timeframe.
- Meeting clients’ requirements with efficiency and effectiveness.
- Creating a comprehensive solution that is accurate, scalable, secure, and reliable.
- Provide user instruction for the new system.
- Providing customer and company support throughout the product implementation and process adjustment phases.
- Acquiring a reliable product that is fitted to the business requirement.
- Optimizing processes and reducing task execution times.
- Efficiently managing resources and cutting operational costs.
- Gaining process control.
- Tracking transactions.
- Access to data for Business Intelligence: executing business strategic analysis, making informed decisions, generating management reports, and tracking operational processes and planning.
- Updated technology.
- Secure management of databases.
- Integration of various platforms, including servers, mobile devices, computers, portable equipment, web applications, among others.
- Dynamic and configurable solutions.
Business Intelligence
The Data Age has positioned itself as an expert in Business Intelligence solutions, with over 12 years of experience in designing, developing, and implementing Data Warehouse solutions for companies in the utility sector.
A Data Warehouse serves as a centralized repository or aggregated data source, enabling companies to establish a “Business Intelligence” framework that facilitates the management of vast volumes of data.
Our Data Warehouse implementation service is founded on constructing a data structure tailored to the customers’ business, ensuring optimized data management. The categorization of this data (by type, granularity, or historical nature) empowers companies to transform data into actionable business insights, significantly enhancing administrative capabilities.
In addition, The Data Age creates the reports that accompany the integral solution, strategically benefiting the company: management dashboards, tracking of key performance indicators, and comprehensive operational or detailed reports.
Benefits
A Data Warehouse solution allows companies:
- Continuous availability of company information.
- Accurate, validated, and controlled information.
- Management of reports, including management dashboards, predefined reports, creation of new reports based on needs, and automated report delivery via email.
- Decreased time required for report preparation and generation.
- Data analysis capabilities for assessing current situations, defining and monitoring strategic business initiatives, measuring key performance indicators, tracking market trends, and more.
- Integrating data from various systems into a Data Warehouse creating a unified repository for the company.
- Crafting Data Marts or information cubes based on processes or entities.
- Updating information either through daily processes or in real-time.
- Design optimal and dynamic data structures to minimize information retrieval times.
- Providing access to historical data at multiple levels of aggregation, ranging from individual transactions to company-wide or segment-specific totals.
- Facilitating report creation.
- Automatically generating reports according to predefined schedules and delivering them via email.
- Implementing Balanced Scorecards (Dashboards / Balanced Scorecards) to track performance.
- Handling intricate tasks such as information extraction, conversion, projection, and simulation.
Management Improvement
To collaborate with companies in addressing these issues, The Data Age offers its Management Improvement service, which centers around process reengineering.
The primary goal of the Management Improvement service is to establish efficient and effective processes, ultimately creating a positive impact on companies’ reputation with their clients and on overall business outcomes.
The applied methodology revolves around reviewing and analyzing companies’ processes, measuring workloads, pinpointing critical points, and deriving corresponding recommendations for enhancing workflows. This process takes into account vital factors such as resources, procedures, operations, and technology.
This line of improvement encompasses the integration of mobile or handheld solutions alongside software applications, complementing the optimization of computer processes , including actions on software and databases. Pursuing these courses of action, medium to large-sized companies can streamline manual processes and significantly reduce data processing time.
Management Improvement Projects provide companies with the following fundamental benefits:
- Enhanced end-of-customer satisfaction through the optimal fulfillment of their needs.
- results, reinforcing commitment and focus on defining and executing the company’s strategy, ultimately yielding improved performance in its operations.
- Simplification of processes and increased productivity, redefining workflows, either procedurally or by incorporating technological solutions that facilitate tasks and reduce processing times, always guaranteeing control over the process.
- Reduction of operating costs through process automation and eliminating non-value-added activities.
- Consultation services targeting processes, people, and technological infrastructure.
- Detailed analysis of company processes to identify critical points and bottlenecks.
- Process reengineering to achieve efficient workflows, reducing business cycle times and ensuring alignment with end customer requirements.
- Instilling a culture of monitoring business indicators, encompassing comprehensive and operational scorecards for the company.
- Leveraging Business Intelligence: use information for indicator analysis, assessing goal fulfillment, conducting in-depth deviation analysis, and formulating strategies for immediate corrective actions.
- Implementation of Standards and Procedures to define roles, responsibilities, functions, and assurances within the company’s processes.
Optimization of technological processes:
- Identification of processes suitable for automation (e.g., utilizing mobile devices, handheld terminals) and implementing relevant applications.
- Reduction of response times in online applications and batch processes.
- Achieving cost savings by sidestepping the need to expand servers’ capacity due to performance issues.
- Providing recommendations for improvements in SQL queries.
- Suggesting potential enhancements in defining tables, indexes, and other database structures.
Call Center
We possess the capacity to grow and adapt to meet the evolving demands of the market, expanding our coverage while maintaining an excellent service level.
Our offering includes:
- Sale services offered by internationally recognized providers.
- Front-office services encompassing customer service and technical support.
- Back-office management.
- Campaigns execution.
The added value of our services includes:
- Front-office services encompassing customer service and technical support.
- Adherence to established policies.
- A highly trained team adept at customer services.
- Quality control and supervision of the activities performed by our operators.
- Measurement of operator performance and assessment of task completion
- Flexible work hours.
Technical Support
Our specialized team possesses profound expertise in technical solutions to meet the ever-evolving technological requirements. We are deeply committed to our customers, ensuring top-notch quality and optimal response times for every task we undertake.
Maintenance and repair of computers
To ensure the optimal lifespan of computer equipment, we provide equipment enhancement services, as well as preventive and corrective maintenance services.
Listed below are some of the most requested activities:
- Preventive Maintenance Service:
- Enhancing Computer Performance.
- Screen Hinge Adjustment
- Processor cooling.
- Operative System and antivirus updating*.
- Corrective Maintenance Service:
- Hardware general diagnosis and corresponding correction (electric, electronic of physic failures).
- Security Backups.
- Operative System Reinstallation*.
- Application Installation (Office 365, Adobe, among others) *.
- Virus Disinfection.
(*) Licenses provided by the customer, or acquired at The Data Age
Technical Solutions for Businesses and Residences
- Network Design and Cable Infrastructure.
- Data Processing Center Organization.
- Configuration of the network Security, Service Servers, Virtualization and Backup solutions.
- Security Camaras installation.
IT Sale Product
Through our new line of business focused on the sales of software licenses and IT products, we revolutionize the presale process.
At this juncture, our approach is centered on identifying the products that align most effectively with the unique needs of each customer. Furthermore, we boast a proficient technical support team, specializing in seamlessly executing product implementations and providing comprehensive post-implementation assistance.
Our customers
Why choose us
At The Data Age we become your strategic partner, setting the difference with innovative solutions tailored exclusively to your needs. Elevate your business productivity with unwavering confidence, knowing that we possess an in-depth understanding of your industry through meticulous analysis. Share your challenges with us, and in return, we’ll provide solutions forged from our successful history of tested projects.
Martín Quintana Mathieu. CEO - The Data Age.
Why choose us
At The Data Age we become your strategic partner, setting the difference with innovative solutions tailored exclusively to your needs. Elevate your business productivity with unwavering confidence, knowing that we possess an in-depth understanding of your industry through meticulous analysis. Share your challenges with us, and in return, we’ll provide solutions forged from our successful history of tested projects.
Martín Quintana Mathieu. CEO - The Data Age.
Contact Us
If you are interested in our services or have any questions, we encourage you to reach out to us.
info@thedataage.com
+1 (833) 953-4214
